TERMS & CONDITIONS

01. DEFINITIONS

In these Terms and Conditions, the following definitions apply:

• "Company", "We", "Us", or "Our" refers to Brands Chamber, operating at www.brandschamber.com.
• "Client", "You", or "Your" refers to the individual or business entity that engages Brands Chamber for services.
• "Services" refers to all creative, digital, and marketing services offered by Brands Chamber including but not limited to logo design, branding, web development, mobile app development, graphic design, video production, UI/UX design, and SEO and digital marketing services.
• "Project" refers to the specific scope of work agreed upon between the Company and the Client.
• "Deliverables" refers to the final creative, digital, or written work produced by the Company for the Client as part of a Project.
• "Intellectual Property" refers to all creative work, designs, code, concepts, and materials produced in connection with a Project.

02. ACCEPTANCE OF TERMS

By engaging Brands Chamber for any service — whether through our website, email, messaging platform, or any other communication channel — you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.

These Terms constitute the entire agreement between the Client and Brands Chamber with respect to the subject matter herein and supersede all prior understandings, representations, or agreements whether written or oral, unless a separate written agreement has been executed by both parties.

We reserve the right to update or modify these Terms at any time without prior notice. The most current version will always be published on our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

03. SERVICES

3.1 Scope of Work

All services provided by Brands Chamber are governed by the agreed project scope, which is defined prior to the commencement of work. The scope of work may be communicated via email proposal, project brief, or formal agreement. Any changes to the agreed scope requested by the Client after work has commenced may result in additional charges and revised timelines.

3.2 Project Commencement

Work on a project will not commence until the following conditions have been met: (a) the Client has approved the project scope and pricing; (b) the agreed deposit or full payment has been received; and (c) all required materials, information, or access credentials have been provided by the Client.

3.3 Client Responsibilities

The Client is responsible for providing accurate, complete, and timely information required for the completion of the project. Brands Chamber shall not be held liable for delays, errors, or substandard outputs resulting from incomplete, incorrect, or untimely information provided by the Client.

3.4 Revisions

The number of revision rounds included in a project will be specified in the project scope or proposal. Where unlimited revisions are offered, this applies to reasonable adjustments within the agreed scope and does not include changes that materially alter the direction, concept, or deliverables of the project. Brands Chamber reserves the right to charge for revisions that exceed the agreed scope.

3.5 Project Timelines

All timelines provided are estimates based on the agreed scope and the timely provision of information and feedback by the Client. Brands Chamber will make reasonable efforts to meet agreed deadlines but shall not be held liable for delays caused by factors beyond its reasonable control, including but not limited to delays in Client feedback, force majeure events, or third-party service outages.

04. PAYMENT TERMS

4.1 Pricing

All prices for services are agreed upon in writing prior to project commencement. Brands Chamber reserves the right to adjust pricing for future projects. Published starting prices on the website are indicative only — final pricing is determined after project scoping.

4.2 Deposit

A deposit of 50% of the total agreed project fee is required before work commences, unless otherwise agreed in writing. The remaining balance is due upon project completion and prior to the delivery of final files.

4.3 Accepted Payment Methods

Brands Chamber accepts payment via the following methods:

• Credit or Debit Card (Visa, Mastercard, American Express)
• Bank Transfer (wire transfer to designated account details provided on invoice)
• PayPal (payments accepted via contact@brandschamber.com)

4.4 Late Payment

Invoices are due within the timeframe specified on the invoice, typically 7 days from the date of issue unless otherwise agreed. Brands Chamber reserves the right to suspend or withhold delivery of work in the event of outstanding payment. Late payments may be subject to a late fee of 1.5% per month on the outstanding balance.

4.5 Currency

All prices are quoted and invoiced in United States Dollars (USD) unless otherwise stated in writing. The Client is responsible for any currency conversion fees or bank charges incurred during payment.

05. INTELLECTUAL PROPERTY & OWNERSHIP

5.1 Transfer of Ownership

Upon receipt of full payment, all intellectual property rights for the final approved Deliverables are transferred to the Client. This includes the right to use, reproduce, modify, and distribute the Deliverables for any lawful business purpose.

5.2 Ownership Prior to Full Payment

Until full payment has been received, all Deliverables — including concepts, drafts, and final files — remain the exclusive intellectual property of Brands Chamber. The Client shall have no right to use, reproduce, or distribute any Deliverables until full payment has been made.

5.3 Brands Chamber Portfolio Rights

Unless otherwise agreed in writing, Brands Chamber reserves the right to display completed work in its portfolio, case studies, social media, and marketing materials. If the Client requires confidentiality regarding the project, this must be communicated and agreed upon in writing prior to project commencement.

5.4 Third-Party Assets

Where third-party assets such as stock photography, fonts, icons, or plugins are incorporated into Deliverables, the Client is responsible for ensuring compliance with the applicable third-party licences. Brands Chamber will notify the Client of any third-party assets used and the applicable licence terms.

5.5 Client-Provided Materials

By providing any materials — including logos, images, text, or other content — to Brands Chamber for use in a project, the Client warrants that they have the legal right to use and share such materials, and that their use will not infringe upon the intellectual property rights of any third party. The Client agrees to indemnify Brands Chamber against any claims arising from the use of Client-provided materials.

06. REFUND POLICY

Brands Chamber evaluates refund requests on a case-by-case basis. We are committed to delivering work that meets the agreed brief and our quality standards, and we will always work with the Client to resolve any concerns before considering a refund.

6.1 General Refund Principles

Refund requests are reviewed individually, taking into account the stage of the project, the nature of the concern, and the circumstances of the request. The following general principles apply:

• Deposits are non-refundable once project work has commenced, as they cover time, resources, and creative work already invested.
• If a project is cancelled by the Client after work has commenced, the Client shall be invoiced for the work completed to date, proportional to the total project fee.
• If Brands Chamber is unable to deliver the agreed services due to circumstances on our part, the Client will be entitled to a proportional refund of any fees paid.
• Refunds will not be issued on the basis of subjective dissatisfaction with creative direction where the work has been produced in accordance with the agreed brief and revision process.

6.2 Requesting a Refund

To request a refund, the Client must contact Brands Chamber in writing at contact@brandschamber.com with a clear explanation of the reason for the request. Brands Chamber will respond within 5 business days and work toward a fair resolution.

07. CONFIDENTIALITY

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project. Brands Chamber will not disclose Client-specific business information, strategies, or materials to any third party without the Client's written consent, except where required by law.

This confidentiality obligation does not apply to information that is publicly available, already known to the receiving party, or required to be disclosed by law or regulation.

08. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Brands Chamber shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services provided, including but not limited to loss of revenue, loss of business, loss of data, or reputational damage.

Brands Chamber's total liability to the Client in connection with any project shall not exceed the total fees paid by the Client for that specific project.

Brands Chamber does not guarantee specific business outcomes, search engine rankings, advertising performance, revenue increases, or other results from its services. All performance projections or estimates provided are indicative only.

09. WARRANTIES & REPRESENTATIONS

Brands Chamber warrants that all services will be performed with reasonable skill and care, and that all Deliverables will be produced in accordance with the agreed project brief.

The Client warrants that: (a) they have the authority to enter into this agreement; (b) all materials provided to Brands Chamber are owned by the Client or licensed for the intended use; and (c) the intended use of the Deliverables does not and will not infringe upon the rights of any third party.

10. TERMINATION

Either party may terminate a project by providing written notice to the other party. In the event of termination:

• The Client shall pay for all work completed up to the date of termination, proportional to the total agreed project fee.
• Brands Chamber shall deliver all completed work and source files up to the point of termination upon receipt of outstanding payment.
• If Brands Chamber terminates a project due to Client breach of these Terms, the Client shall not be entitled to a refund of any deposits paid.

11. GOVERNING LAW & DISPUTE RESOLUTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from or related to these Terms or the services provided shall first be attempted to be resolved through good-faith negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days, the parties agree to pursue mediation before initiating any legal proceedings. Any legal proceedings shall be brought in the appropriate courts of the United States.

12. MISCELLANEOUS

12.1 Entire Agreement

These Terms and Conditions, together with any written project proposal or agreement, constitute the entire agreement between the Client and Brands Chamber with respect to the services.

12.2 Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

12.3 No Waiver

Brands Chamber's failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision or any other provision in the future.

12.4 Contact

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Brands Chamber · contact@brandschamber.com · www.brandschamber.com